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You cannot change your sign-in email in the dashboard. Account settings shows it as read-only. Message support and we change it for you, usually the same day.

What to send us

Message support from the chat while signed in, or email nic@sequenzy.com from your current address, with:
  • The email you sign in with today
  • The email you want to use instead
  • Whether you sign in with a password or with Google
  • Whether the new address already has a Sequenzy account. If it does, say which account should keep the companies and the subscription.
After the change, sign out and sign in again with the new address.

This is not your sender address

The sign-in email is only for logging in to Sequenzy. To change the name or address your subscribers see, see How do I change the sender name, From address or Reply-To?

Giving someone else access instead

If the goal is to let a colleague in, you do not need to change your email. Invite them in Settings → Team. To hand the whole company to another person, see How do I add teammates or transfer ownership?