SMTP Credentials
Use these credentials to configure your application:| Setting | Value |
|---|---|
| Host | smtp.sequenzy.com |
| Username | api |
| Password | Your API key |
The username can be anything—only the password (your API key) is used for authentication. We recommend
api for clarity.Port Options
Sequenzy supports multiple ports for different network environments:| Port | Security | Description |
|---|---|---|
| 587 | STARTTLS | Recommended. Starts unencrypted, upgrades to TLS. |
| 465 | Implicit TLS | Encrypted from connection start (legacy SMTPS). |
| 2525 | STARTTLS | Fallback port for firewalled networks (ISPs blocking 587). |
Which port should I use?
- Port 587 is the standard for email submission and works with most applications
- Port 465 is for legacy applications that require implicit TLS (connect with SSL from the start)
- Port 2525 is useful if your ISP or firewall blocks standard SMTP ports
Prerequisites
Before sending via SMTP:- Create an API key in Settings → API Keys
- Verify your domain in Settings → Domains
- Configure a sender profile with the email address you’ll send from
Quick Start
Framework Integrations
Laravel
Update your.env file:
Django
Update yoursettings.py:
Ruby on Rails
Updateconfig/environments/production.rb:
WordPress
Install a plugin like WP Mail SMTP and configure:- SMTP Host:
smtp.sequenzy.com - Encryption: TLS
- SMTP Port: 587
- SMTP Username:
api - SMTP Password: Your API key
Features
Same Pipeline as REST API
SMTP emails go through the same processing pipeline:- Analytics: All emails appear in your Sent Emails dashboard
- Tracking: Opens and clicks are tracked (if enabled)
- Branding: Footer added for free tier accounts
- Rate limits: Same limits apply as REST API
Security Enforcement
The SMTP server applies the same security checks:| Check | Description |
|---|---|
| API key validation | Password must be a valid API key |
| Domain verification | Sender domain must be verified |
| Bounce protection | Emails to known bounced addresses are rejected |
| Rate limiting | 100 emails/minute per company |
| Account status | Paused/suspended accounts cannot send |
Message Limits
| Limit | Value |
|---|---|
| Max message size | 25 MB |
| Max To recipients | 50 |
| Max CC recipients | 50 |
| Max BCC recipients | 50 |
Rate Limits
| Limit | Value |
|---|---|
| Emails per minute | 100 (per company) |
| Auth failures before lockout | 5 (per IP) |
| Lockout duration | 15 minutes |
Troubleshooting
Connection refused or timeout
Connection refused or timeout
Your ISP or firewall may be blocking SMTP ports. Try port 2525 instead of 587.
Authentication failed
Authentication failed
- Ensure you’re using a valid API key as the password
- The API key should start with
ek_ - Check that the key hasn’t been revoked in your dashboard
Domain not verified
Domain not verified
The sender domain (the domain in your From address) must be verified in Settings → Domains before you can send.
Recipient rejected
Recipient rejected
The recipient email may be on the bounce list. Check your Sent Emails dashboard for previous bounces to this address.
Rate limit exceeded
Rate limit exceeded
You’ve exceeded 100 emails/minute. Wait a minute and try again, or contact support to increase your limit.
FAQ
Can I use any username?
Can I use any username?
Yes, the username is ignored—only the password (your API key) is used for authentication. We recommend using
api for clarity.Do SMTP emails appear in my dashboard?
Do SMTP emails appear in my dashboard?
Yes, all emails sent via SMTP appear in your Sent Emails dashboard with full analytics, same as REST API emails.
Are opens and clicks tracked?
Are opens and clicks tracked?
Yes, if tracking is enabled for your account. SMTP emails use the same tracking pixel and link rewriting as REST API emails.
Can I send attachments?
Can I send attachments?
Yes, standard MIME attachments work. Maximum total message size is 25MB.
What's the difference between ports 587 and 465?
What's the difference between ports 587 and 465?
- Port 587 (STARTTLS): Starts unencrypted, then upgrades to TLS. This is the modern standard.
- Port 465 (Implicit TLS): Encrypted from the start. This is a legacy method but still supported.
Why use port 2525?
Why use port 2525?
Some ISPs and corporate firewalls block standard SMTP ports (25, 587, 465). Port 2525 is an alternative that’s less likely to be blocked.
Can I use SMTP for bulk campaigns?
Can I use SMTP for bulk campaigns?
SMTP is designed for transactional emails. For bulk marketing campaigns, use the Campaign feature in the dashboard or REST API.