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You can delete a company yourself. Deleting your whole account, meaning your login and every company you own, is done by support.

Delete a company

Only the company owner can do this.
1

Open the Danger zone

Go to Settings → Danger zone in the company you want to remove and click Delete company.
2

Type the confirmation

The dialog asks you to type a phrase that includes the number of subscribers, such as delete 250 subscribers. Copy it exactly as shown.
This permanently deletes the company and its campaigns, subscribers, sequences, lists, sending domains, sender profiles, API keys, integrations and analytics. It cannot be undone.
Deleting a company does not cancel your subscription. The plan belongs to your account, not to one company. If you are leaving Sequenzy, cancel the subscription as well.
If the delete fails:
  • “Disconnect Webflow and wait for webhook cleanup to finish before deleting this workspace.” Disconnect the Webflow integration in Settings → Integrations, wait a few minutes, and try again.
  • “Confirmation text must match exactly.” Retype the phrase shown in the dialog.
  • Anything else: message support with the company name.

Delete your whole account

  1. Cancel your subscription if you have one.
  2. Message support from the chat, or email nic@sequenzy.com from the account’s address, and ask for the account to be deleted.
Under the Terms of Service, your data is deleted within 30 days of termination.

If you only want to stop the emails

To stop receiving emails from another business that sends through Sequenzy, use the unsubscribe link at the bottom of that email. You do not have a Sequenzy account to delete in that case.