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Open Settings → Team and click Invite. Enter the person’s email and pick a role. Inviting teammates is available on every plan, including the free one.

Invite a teammate

The owner and admins can invite. People who already have a Sequenzy account join right away. Everyone else gets an email with a secure signup link. An invitation is valid for 14 days. Only the owner can give a teammate billing access. An invitation gives access to one company. To give someone access to several of your companies, invite them in each one.

If the invite does not work

  • “An invitation is already pending for this email.” Cancel the pending invitation in the team list and send a new one.
  • “This user is already a member of your team.” They already have access. Ask them to switch company from the company menu.
  • The email never arrived. Ask them to check spam. If it is not there, cancel the invitation and invite them again, or message support.
  • The link has expired. Invitations last 14 days. Send a new one.

Transfer ownership

There is no button for this. Message support from the owner’s account with the company name and the email of the new owner. The new owner should have a Sequenzy account first. Because the plan belongs to the owner’s account, tell us whether the subscription should move too.

Without the dashboard

See Invite Team Member.