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Check your spam folder first. Test emails are sent with [TEST] at the start of the subject, which mailbox filters often treat as spam, especially when you still send from the shared sequenzymail.com domain. The real campaign does not carry that prefix.

How to send a test

Open the email in the editor and click Send test at the top right. On narrow screens it shows as an icon only. Add a subject line before you send the test. You can send to up to 10 recipients at a time.

If it is not in spam either

  • Sending is paused. A pause blocks test sends too. Look for a red banner in the dashboard and see Why is my sending paused?
  • You are on the shared domain. Mail from sequenzymail.com shares reputation with other senders. Verify your own domain in Settings → Domain and send the test again. See Domain Verification.
  • Your From address is on a domain that is not ready. Check that the domain shows Verified and that the email’s From field uses a sender on it.
  • Your mail server quarantined it. Company mail filters can hold a message before it reaches any folder. Ask your mail admin, or test with a personal address.

Good to know

  • Test sends appear in Sent with a Test badge, so you can see whether the email was delivered, bounced or failed.
  • Test sends are left out of your campaign statistics.
  • Test sends count toward your monthly email allowance.

Without the dashboard

See Send Test Campaign and Send Test Sequence Email. While sending is paused these return a SENDING_PAUSED error with the reason.