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If you still send from the shared sequenzymail.com domain, that is the most likely cause. Its reputation is shared with every other sender on it, so inbox placement is unpredictable. Verify your own domain and send from an address on it. If you already do, the cause is how mailbox providers judge your mail, and Blocked Emails & Spam Placement walks through it.

Check these in order

1

Send from your own domain

In Settings → Domain, add your domain and wait for Verified. Then set the email’s From field to a sender on that domain. See Domain Verification.
2

Confirm your DNS records still verify

A record removed during a site move or DNS cleanup is the most common sudden cause. Open Settings → Domain and check the domain’s status. Publish a DMARC record if you have none.
3

Judge by a real email, not a test

Test emails carry [TEST] in the subject, which filters often treat as spam. A test landing in spam does not mean the campaign will. Send the real email to your own mailbox at the affected provider instead.
4

Look at who you are sending to

Mailbox providers decide from how their users react. Old, purchased or long-quiet lists get ignored or reported, and the rest of your mail follows them to spam. Send to people who expect your email, starting with contacts who opened or clicked recently.

Things that do not fix it

  • Waiting, or sending more slowly. A pause teaches the provider nothing new, and a slower schedule only paces the same result.
  • A new domain or subdomain. It starts with no history and earns the same result within days.
  • A dedicated IP. It changes where your mail leaves from, not how recipients react to it. See Do I send from a shared or a dedicated IP?
The reasons are explained in Why waiting or sending slower doesn’t help.

If only one provider sends you to spam

Each provider judges you separately. Break your results down by mailbox provider on the Metrics page, then follow Delivered but not in the inbox.

If emails are refused, not filed in spam

An email that shows Blocked was refused by the provider, and the email’s page shows the reason. See Find what the provider said.

Before you contact support

Include your sending domain, the campaign, the affected mailbox provider, and when it started. The full list is in Before you contact support.