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Most domains verify within a few minutes of adding the DNS records, and DNS changes can take up to 48 hours to spread. If the status has not changed after an hour, something in DNS is wrong rather than slow. Open Settings → Domain, click the domain, and read which records are marked Missing, Misconfigured or Pending.

What each status means

The usual causes

  1. The record was added to the wrong place. Some providers keep two DNS zones. If your records show in the provider’s panel but never verify, your nameservers point somewhere else. Add the records where the nameservers point.
  2. Cloudflare proxy is on. Set every Sequenzy CNAME to DNS only.
  3. The provider added your domain twice. If you type sq1._domainkey.example.com and the provider appends the domain again, the record ends up at sq1._domainkey.example.com.example.com. Enter only the part before your domain.
  4. Another record already uses the name. A CNAME cannot share its name with other records. Remove the old record at that name first.
  5. The value was changed on paste. Copy each value with the copy button. Quotation marks that your provider adds around a TXT value are fine.
After a change, click Refresh status on the domain page.

While you wait

You can keep sending from your sequenzymail.com address. Emails from that shared domain are more likely to land in spam, so switch the sender once your own domain shows Verified.

If it is still stuck

Delete the domain in Sequenzy, add it again to get fresh records, and update DNS with the new values. If the records all show as verified but the domain stays on Activating or Failed for more than an hour, message support with the domain name.

Without the dashboard

See Verify Website.