Do it yourself
On Home, under Quick actions, click Start migration. It imports contacts, campaigns and sequences. If Sequenzy recognises the platform your website uses, you also see a banner such as “Migrating from Mailchimp?”. Choose your current platform, then one of:- Agentic migration. Copy a ready-made prompt into your AI assistant, such as Claude or ChatGPT. The assistant runs the migration and asks for your approval before it imports anything.
- Migration wizard. Connect your account, let Sequenzy scan what is there, and choose exactly what to import.
Start migration is shown until you send your first email. After that,
message support to start one.
Have us do it
We move your subscribers, tags, sequences and templates for you, free of charge. Message support or book a migration call. We ask for read-only access to your current platform and tell you when the import is ready to review.Bring only your contacts
If you only need the list, export a CSV from your current platform and use Contacts → Add contacts → Import CSV. Unsubscribed and bounced statuses in the file are kept, so nobody who opted out is emailed again. See Statuses from another platform.Before you send
- Verify your sending domain.
- Import people who unsubscribed on the old platform as well, so they stay unsubscribed.
- A migrated list is checked like any other import. See Can I send cold email or use a purchased list?