What is Zapier?
Zapier is a no-code automation platform that connects different apps together. With the Sequenzy integration, you can automatically add subscribers, apply tags, trigger events, and more based on actions in other apps.Getting Started
- Go to Zapier’s Sequenzy integration page
- Click Create Zap or choose a template
- Follow the prompts to authenticate your Sequenzy account
- Configure your workflow
Authentication
When connecting Sequenzy to Zapier, you’ll need your API key:- Go to Settings > API Keys in Sequenzy
- Create a new API key or copy an existing one (starts with
ek_) - Paste it in Zapier when prompted
Available Actions
Sequenzy is available as an action in Zapier, meaning you can send data TO Sequenzy from other apps.Create or Update Subscriber
Add a new subscriber or update an existing one by email.| Field | Required | Description |
|---|---|---|
| Yes | Subscriber’s email address | |
| First Name | No | Subscriber’s first name |
| Last Name | No | Subscriber’s last name |
| Tags | No | Tags to assign (comma-separated) |
| Custom Attributes | No | Key-value pairs for segmentation |
| Enroll in Sequences | No | Whether to enroll in matching sequences |
- Add new leads from Typeform to Sequenzy
- Sync customers from Stripe to Sequenzy
- Import contacts from Google Sheets
Add Tag to Subscriber
Apply a tag to a subscriber. Creates the subscriber if they don’t exist.| Field | Required | Description |
|---|---|---|
| Yes | Subscriber’s email address | |
| Tag | Yes | Tag name to apply |
| First Name | No | Used if creating new subscriber |
| Last Name | No | Used if creating new subscriber |
- Tag subscribers as “webinar-attendee” when they register on Eventbrite
- Tag customers as “high-value” when they make a large purchase
- Tag users as “churned” when they cancel in your billing system
Remove Tag from Subscriber
Remove a tag from a subscriber.| Field | Required | Description |
|---|---|---|
| Yes | Subscriber’s email address | |
| Tag | Yes | Tag name to remove |
- Remove “trial” tag when user becomes a customer
- Remove “active” tag when subscription ends
- Clean up temporary campaign tags
Trigger Event for Subscriber
Trigger a custom event that can start automations in Sequenzy. Creates the subscriber if they don’t exist.| Field | Required | Description |
|---|---|---|
| Yes | Subscriber’s email address | |
| Event Name | Yes | Name of the event (e.g., purchase_completed) |
| Event Properties | No | Additional data about the event (JSON) |
| First Name | No | Used if creating new subscriber |
| Last Name | No | Used if creating new subscriber |
- Trigger
onboarding_startedwhen a user signs up in your app - Trigger
trial_ending3 days before trial expiration - Trigger
feature_usedwhen users engage with specific features
Delete Subscriber
Remove a subscriber from your list.| Field | Required | Description |
|---|---|---|
| Yes | Subscriber’s email address |
- Remove unsubscribes synced from other systems
- Clean up test accounts automatically
- Handle GDPR deletion requests from other platforms
Available Searches
Find Subscriber
Look up a subscriber by email. Useful for checking if someone exists before taking action.| Field | Required | Description |
|---|---|---|
| Yes | Email address to search for |
Auto-Creation Feature
The Add Tag and Trigger Event actions automatically create subscribers if they don’t exist. This means you can:- Tag users without first creating them
- Trigger events for users who haven’t been added yet
- Build simpler Zaps without checking if subscriber exists first
Example Zaps
Typeform to Sequenzy
When someone submits a Typeform, create a subscriber with their responses as custom attributes.Stripe to Sequenzy
When a customer is created in Stripe, add them to Sequenzy with a “customer” tag.Calendly to Sequenzy
When someone books a meeting, tag them as “booked-call” and trigger a “call_scheduled” event.Webflow to Sequenzy
When a form is submitted on your Webflow site, create a subscriber with “webflow-lead” tag.Multi-Step Zaps
You can combine multiple Sequenzy actions in a single Zap:- Create or update the subscriber
- Add relevant tags
- Remove old tags
- Trigger a custom event
Troubleshooting
Subscriber Not Created
- Verify the email address is valid
- Check that your API key has the correct permissions
- Ensure the Zap is turned on
Tags Not Appearing
- Tags are case-sensitive - “Customer” and “customer” are different
- Check the tag field isn’t empty
- Verify the subscriber exists (or use an action that auto-creates)
Event Not Triggering Automation
- Verify you have an automation set up for that event in Sequenzy
- Check the event name matches exactly (case-sensitive)
- Ensure the subscriber meets any conditions on the automation
Authentication Failed
- Verify your API key is correct (starts with
ek_) - Try regenerating a new API key in Settings > API Keys
- Reconnect your Sequenzy account in Zapier
FAQ
Does Sequenzy have triggers in Zapier?
Does Sequenzy have triggers in Zapier?
Currently, Sequenzy is available as an action only. This means you can send data TO Sequenzy from other apps, but you cannot trigger Zaps FROM Sequenzy events. For outbound automation, use Sequenzy’s built-in automations feature.
Is there a delay in processing?
Is there a delay in processing?
Zapier processes actions in real-time. Most subscribers are created within seconds of the trigger firing.
Can I use Zapier with the free plan?
Can I use Zapier with the free plan?
Yes, the Zapier integration works with all Sequenzy plans.
What happens if I hit rate limits?
What happens if I hit rate limits?
Zapier automatically handles retries with exponential backoff. If you’re doing high-volume imports, consider using our bulk API endpoints directly.
Can I connect multiple Sequenzy accounts?
Can I connect multiple Sequenzy accounts?
Yes, you can connect multiple Sequenzy accounts to Zapier by using different API keys.
Is there a Make integration?
Is there a Make integration?
Not yet, but it’s on our roadmap. For now, Zapier is the recommended automation platform.
Can I use Zapier to sync from Sequenzy to other apps?
Can I use Zapier to sync from Sequenzy to other apps?
Not directly, since Sequenzy doesn’t have Zapier triggers. However, you can use Sequenzy’s webhook feature in automations to send data to Zapier webhooks, which can then trigger actions in other apps.