DELETE

api

suppressions

{email}

Remove Recipient Suppression

curl --request DELETE \
  --url https://api.sequenzy.com/api/v1/suppressions/{email} \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://api.sequenzy.com/api/v1/suppressions/{email}"

headers = {"Authorization": "Bearer <token>"}

response = requests.delete(url, headers=headers)

print(response.text)

const options = {method: 'DELETE', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.sequenzy.com/api/v1/suppressions/{email}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.sequenzy.com/api/v1/suppressions/{email}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "DELETE",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.sequenzy.com/api/v1/suppressions/{email}"

	req, _ := http.NewRequest("DELETE", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.delete("https://api.sequenzy.com/api/v1/suppressions/{email}")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.sequenzy.com/api/v1/suppressions/{email}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "success": true,
  "email": "user@example.com",
  "removed": true,
  "removedLocalBounce": true,
  "removedSesRegions": ["us-east-1"],
  "reactivatedSubscriberIds": ["subscriber_123"],
  "remainingSuppression": {
    "email": "user@example.com",
    "knownRecipient": true,
    "suppressed": false,
    "local": {
      "suppressed": false,
      "reason": null,
      "source": null,
      "suppressionId": null
    },
    "ses": {
      "regionsChecked": ["us-east-1"],
      "entries": []
    }
  }
}

{
  "success": false,
  "error": "Cannot remove suppression for user@example.com: the address is not associated with this company."
}

{
  "success": false,
  "error": "Cannot remove suppression for user@example.com: complaint suppressions are protected. Only stale bounce suppressions can be removed."
}

Remove Recipient Suppression

Removes stale bounce suppression for one exact recipient associated with the selected company. The operation clears matching Amazon SES account-level bounce entries and Sequenzy’s local bounce block. If a company subscriber was in the bounced state, it is reactivated and restored to its active list audiences.

Complaint and unsubscribe protections are never removed. Complaint-only requests return 409. Confirm that the mailbox is working before removing a bounce suppression because subsequent sends may otherwise damage sender reputation.

Request

string

required

Exact recipient email address. The address must already be associated with the selected company through a subscriber or email-send record.

region

string

Optional AWS SES region such as us-east-1. Omit it to clean all regions currently used by the company.

curl -X DELETE \
  "https://api.sequenzy.com/api/v1/suppressions/user%40example.com" \
  -H "Authorization: Bearer API_KEY"

Responses

{
  "success": true,
  "email": "user@example.com",
  "removed": true,
  "removedLocalBounce": true,
  "removedSesRegions": ["us-east-1"],
  "reactivatedSubscriberIds": ["subscriber_123"],
  "remainingSuppression": {
    "email": "user@example.com",
    "knownRecipient": true,
    "suppressed": false,
    "local": {
      "suppressed": false,
      "reason": null,
      "source": null,
      "suppressionId": null
    },
    "ses": {
      "regionsChecked": ["us-east-1"],
      "entries": []
    }
  }
}

{
  "success": false,
  "error": "Cannot remove suppression for user@example.com: the address is not associated with this company."
}

{
  "success": false,
  "error": "Cannot remove suppression for user@example.com: complaint suppressions are protected. Only stale bounce suppressions can be removed."
}

The operation is idempotent: if no bounce suppression remains, it returns removed: false with the current status.

Send Transactional EmailSend a transactional email

Remove Recipient Suppression

curl --request DELETE \
  --url https://api.sequenzy.com/api/v1/suppressions/{email} \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://api.sequenzy.com/api/v1/suppressions/{email}"

headers = {"Authorization": "Bearer <token>"}

response = requests.delete(url, headers=headers)

print(response.text)

const options = {method: 'DELETE', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.sequenzy.com/api/v1/suppressions/{email}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.sequenzy.com/api/v1/suppressions/{email}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "DELETE",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.sequenzy.com/api/v1/suppressions/{email}"

	req, _ := http.NewRequest("DELETE", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.delete("https://api.sequenzy.com/api/v1/suppressions/{email}")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.sequenzy.com/api/v1/suppressions/{email}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "success": true,
  "email": "user@example.com",
  "removed": true,
  "removedLocalBounce": true,
  "removedSesRegions": ["us-east-1"],
  "reactivatedSubscriberIds": ["subscriber_123"],
  "remainingSuppression": {
    "email": "user@example.com",
    "knownRecipient": true,
    "suppressed": false,
    "local": {
      "suppressed": false,
      "reason": null,
      "source": null,
      "suppressionId": null
    },
    "ses": {
      "regionsChecked": ["us-east-1"],
      "entries": []
    }
  }
}

{
  "success": false,
  "error": "Cannot remove suppression for user@example.com: the address is not associated with this company."
}

{
  "success": false,
  "error": "Cannot remove suppression for user@example.com: complaint suppressions are protected. Only stale bounce suppressions can be removed."
}

​Remove Recipient Suppression

​Request

​Responses

Remove Recipient Suppression

Request

Responses