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POST
Resume Sending
Restore company-level sending that was paused by a high permanent-bounce rate. This is the supported remediation path, not a bypass: it never removes suppressions and it enforces the same gates as the dashboard’s Resume sending button. Requires the companies:manage scope plus owner or admin access to the company.
Only call this once the cause is actually fixed. listSanitizationConfirmed is recorded on the account’s audit trail as your statement that the source of the invalid addresses is corrected and permanent bounces remain suppressed.
Check Get Sending Status first. For a paused workspace, the request only restores sending when selfResume.canSelfResume is true, which requires a high_hard_bounce_rate pause, a cleared automated sender-health review, and no admin block. An already-active workspace succeeds as an idempotent no-op with resumed: false. Any other blocked state needs a support review, and the error names which gate stopped you. On success the bounce watermark moves to now - so the rate is recalculated from later sends - and the service attempts to requeue paused campaigns plus due sequence steps. If part of that queue handoff is temporarily unavailable, the request still reports the committed active state and returns recovery guidance in message rather than falsely reporting that the resume failed. Automatic resume is available a limited number of times before a support review is required.

Request

boolean
required
Must be true. Confirms the source of the invalid addresses is fixed and that permanent bounces remain suppressed.

Response fields

boolean
true when this call restored sending. false when sending was already active.
string
Sending state after the request. active on success.
string
Confirms the resume outcome. If some parked work could not be requeued, this contains the partial-success warning and support guidance.
On success, the full sending status payload is returned alongside these fields. On rejection, the refreshed status is nested under details.sendingStatus so the response can also describe the blocking gate.

Responses