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POST
Forward Conversation Message
Email a copy of one received (inbound) or sent (outbound) message to another address, such as a teammate. Stored attachments are included up to 15 MB in total; files that are not stored, cannot be read, or do not fit are left out and listed in the forwarded email. Notes and system messages cannot be forwarded. The forward is recorded in the conversation as a system message (“Forwarded to …”) whose deliveryStatus moves from pending to sent, or to failed if it cannot be sent. It does not change the conversation’s status, unread state or last activity, and the recipient’s replies are not tracked in the conversation. Each request sends a new forward, so retrying a successful request sends another copy. A forward counts toward your sending usage and triggers the email.sent webhook, like other sent email. Replies from the recipient are not added to the conversation. Requires the conversations:write scope.

Request

string
required
Conversation ID.
string
required
ID of the message to forward, from Get Conversation.
string
required
One email address to forward the message to.
string
Sender profile to forward from. Its sending domain must be verified. When omitted, the company default sender is used. List profiles with List Sender Profiles.

Responses