Conversations
Update Inbox Address
Use a branded inbox address on your own domain
PUT
Update Inbox Address
Choose a branded inbox address such as
Go back to the default address:
The response has the same shape as Get Inbox Address.
support@acme.com on one of your receiving domains, or clear it to use only the default address. The address is localPart@domain, and customAddress.address in the response is the exact address. Every other address on the receiving domain lands in your Inbox too; the branded one is the address to share.
The branded address is active once the receiving domain is verified. Until then customAddress.status is pending and address stays the default inbox+{companyId}@inbound.sequenzy.com, which keeps working either way. Check the domain with Verify Receiving Domain. Removing the receiving domain clears the branded address.
Changing or clearing an active branded address stops the old address immediately.
Requires the companies:manage scope, like other workspace settings. Reading the address with Get Inbox Address only needs conversations:read.
Request
Name before the @, such as
support. 1 to 64 letters, numbers, dots, dashes
or underscores, starting and ending with a letter or number. Stored in
lowercase. Some names such as postmaster and abuse are reserved. Send
null together with domain: null to clear the branded address.The name of one of your receiving domains, such as
acme.com. It does not
need to be verified yet. For compatibility, the name of a verified sending
domain is still accepted: it uses that domain’s receiving domain, adding
inbound.{root domain} (pending until its MX record is published) when it
has none, as before receiving domains. Adding that host counts as your one
receiving domain: when you already have a different receiving domain, the
request fails with limit_reached. A host added this way does not turn the
Inbox on or change your reply addresses when it verifies. Send null
together with localPart: null to clear.