> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sequenzy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why didn't my test email arrive?

> Test emails have [TEST] in the subject and often land in spam, and they are blocked while sending is paused. Send one with Send test in the editor.

Check your spam folder first. Test emails are sent with `[TEST]` at the start
of the subject, which mailbox filters often treat as spam, especially when you
still send from the shared `sequenzymail.com` domain. The real campaign does
not carry that prefix.

## How to send a test

Open the email in the editor and click **Send test** at the top right. On
narrow screens it shows as an icon only. Add a subject line before you send
the test. You can send to up to 10 recipients at a time.

## If it is not in spam either

* **Sending is paused.** A pause blocks test sends too. Look for a red banner
  in the dashboard and see
  [Why is my sending paused?](https://docs.sequenzy.com/help/sending-paused.md)
* **You are on the shared domain.** Mail from `sequenzymail.com` shares
  reputation with other senders. Verify your own domain in
  **Settings → Domain** and send the test again. See
  [Domain Verification](https://docs.sequenzy.com/guides/domain-verification.md).
* **Your From address is on a domain that is not ready.** Check that the
  domain shows **Verified** and that the email's **From** field uses a sender
  on it.
* **Your mail server quarantined it.** Company mail filters can hold a message
  before it reaches any folder. Ask your mail admin, or test with a personal
  address.

## Good to know

* Test sends appear in **Sent** with a **Test** badge, so you can see whether
  the email was delivered, bounced or failed.
* Test sends are left out of your campaign statistics.
* Test sends count toward your monthly email allowance.

## Without the dashboard

```bash CLI theme={null}
sequenzy campaigns test camp_abc123 --to me@example.com
```

```text MCP theme={null}
send_test_email
send_sequence_test_email
```

See [Send Test Campaign](https://docs.sequenzy.com/api-reference/campaigns/send-test.md) and
[Send Test Sequence Email](https://docs.sequenzy.com/api-reference/sequences/send-test.md). While sending
is paused these return a `SENDING_PAUSED` error with the reason.

## Related

* [Why are my emails going to spam?](https://docs.sequenzy.com/help/emails-going-to-spam.md)


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