> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sequenzy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I see or remove contacts that bounced?

> Bounced contacts are marked and skipped automatically. Find them in the Suppressed tab, a campaign's Bounced report, or the Sent page, and export them from Contacts.

You do not need to remove them. When an address bounces permanently, Sequenzy
marks the contact as bounced and never emails it again. Importing the same
address again does not reactivate it. What you do need to fix is the rest of
the list, because the addresses that have not bounced yet are the risk.

## Where to see them

* **Contacts → Suppressed.** Every address that bounced for good or marked
  you as spam.
* **A contact row.** A **Bounced** badge, with the reason when you point at it.
* **A campaign's results.** Click the **Bounced** number to open **Bounced
  Subscribers**. Pick a type, then a reason, to see who bounced and why.
* **Sent.** Set the status to **Bounced**, then narrow by **Permanent
  bounce**, **Temporary bounce** or **Blocked**.
* **A contact filter.** Add the **Email Bounced** filter to build a segment of
  contacts who bounced on any email or on one campaign.

## Export them

Apply the filter you want on the Contacts page and click **Export** in the
toolbar. The file follows your current search, filters and list, and includes
the visible columns plus custom attributes. Above 10,000 contacts the export
runs in the background and you get an email with the link.

Use this when another system, such as your CRM or point of sale, needs the
bounce and unsubscribe status.

## Clean the rest of the list

A bounce pause means many addresses on the list are invalid, not only the ones
that already bounced. Run the list through an email verifier, keep the
addresses it marks as deliverable, and import that file. Imports are also
checked for list quality. See
[List Quality](https://docs.sequenzy.com/concepts/subscribers.md#list-quality).

To replace a list completely, select the contacts on the Contacts page, choose
**Select all**, then **More → Delete**, and import the cleaned file.

## Without the dashboard

```bash CLI theme={null}
sequenzy suppressions list
```

```text MCP theme={null}
list_recipient_suppressions
```

See [List Suppressions](https://docs.sequenzy.com/api-reference/suppressions/list.md). To list contacts by
bounce, filter [List Subscribers](https://docs.sequenzy.com/api-reference/subscribers/list.md) on
`emailBounced`.

## Related

* [Why is my sending paused, and how do I resume?](https://docs.sequenzy.com/help/sending-paused.md)
* [Sender Health](https://docs.sequenzy.com/guides/sender-health.md)


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