> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sequenzy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I delete my account or a company?

> The owner deletes a company in Settings → Danger zone. To delete your whole account, cancel your subscription and message support.

You can delete a company yourself. Deleting your whole account, meaning your
login and every company you own, is done by support.

## Delete a company

Only the company owner can do this.

**1. Open the Danger zone**

Go to **Settings → Danger zone** in the company you want to remove and
click **Delete company**.

**2. Type the confirmation**

The dialog asks you to type a phrase that includes the number of
subscribers, such as `delete 250 subscribers`. Copy it exactly as shown.

This permanently deletes the company and its campaigns, subscribers,
sequences, lists, sending domains, sender profiles, API keys, integrations and
analytics. It cannot be undone.

> [!WARNING]
>
> Deleting a company does not cancel your subscription. The plan belongs to
> your account, not to one company. If you are leaving Sequenzy,
> [cancel the subscription](https://docs.sequenzy.com/help/cancel-subscription.md) as well.

If the delete fails:

* **"Disconnect Webflow and wait for webhook cleanup to finish before deleting
  this workspace."** Disconnect the Webflow integration in
  **Settings → Integrations**, wait a few minutes, and try again.
* **"Confirmation text must match exactly."** Retype the phrase shown in the
  dialog.
* Anything else: message support with the company name.

## Delete your whole account

1. [Cancel your subscription](https://docs.sequenzy.com/help/cancel-subscription.md) if you have one.
2. Message support from the chat, or email
   [nic@sequenzy.com](mailto:nic@sequenzy.com) from the account's address, and
   ask for the account to be deleted.

Under the [Terms of Service](https://www.sequenzy.com/terms), your data is
deleted within 30 days of termination.

## If you only want to stop the emails

To stop receiving emails **from another business** that sends through
Sequenzy, use the unsubscribe link at the bottom of that email. You do not
have a Sequenzy account to delete in that case.


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